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Cookie Policy

The cookies IGFlow uses, what they are for and how long they are kept.

Last updated: 2026-10-08

1. What a cookie is

A cookie is a small text file saved in your browser when you visit a site. It keeps your session open and remembers your preferences.

2. Cookies we use

IGFlow uses only the cookies needed for the service to work. It uses no advertising, analytics or tracking cookies.

igflow_access: session token. Used to recognise that you are signed in. Lifetime: up to 8 hours.

igflow_refresh: session renewal token. Keeps your session going without asking you to sign in again. Lifetime: 14 days.

igflow_renewals: counts consecutive renewals while your session is renewed on the server; it prevents endless redirects if something goes wrong. Lifetime: 1 minute.

igflow_account: remembers the Instagram account you opened last. Lifetime: 90 days.

igflow_sidebar_collapsed and igflow_profile_header_collapsed: remember whether the side menu and the account card are open or closed in the panel. Lifetime: 1 year.

igflow_recording_mode: administrators only; remembers whether the panel opens in the customer view for screen recording. Lifetime: 1 year.

igflow_drive_state and igflow_drive_locale: used only while a Google Drive connection is being set up; they confirm the connection request came from you. Lifetime: 15 minutes.

3. Browser storage

Your light or dark theme preference is kept in your browser's local storage. The history of your chat with the help assistant is kept in your browser's session storage until the tab is closed.

4. Third-party cookies

No third-party advertising or analytics script runs on the site. At the payment step the payment institution's secure payment form opens in a separate frame; that form may use its own cookies and is subject to the payment institution's own policy.

6. Managing cookies

You can delete or block cookies in your browser settings. If you block the session cookies, you cannot sign in to the panel.

Contact

For questions about this policy, reach us through the channels on the contact page.

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